Current travel updates - SunExpress (2023)

Travel information: COVID-19

All latest information on the travel restrictions issued by the destination countries, constantly changing entry regulations and all the hygiene measures we take for your travel can be foundunder below link:
More information

Congestion at some European airports

Due to the increasing number of flights to holiday destinations and the ground staff shortages observed at many European airports, you might experience longer waiting times at Check-in, passport control or during the security checks.

In addition to the measures that we are taking to minimize the adverse impacts of this situation on you, here are some tips and tricks that will help you to have a smooth and comfortable journey with us:

  • Get real-time updates:Check out the airport website to be informed about the most recent announcements made by the departure airport
  • Check the status of your flight:Visit our Flight Status page regularly to make sure that your flight will be performed as it has been initially planned. You will receive an e-mail and SMS notification in case of flight delays
  • Use our convenientand free online check-inwherever possibleand don’t forget to reserve your favorite seat on board before someone else does
  • Arrive at the airport in a good time:Here you can find the updated airport check-in times. Please arrange your arrival at the departure airport according to these check-in times. Timely arrival is especially important for flights departing from the airports where night curfew is applied
  • Minimize the amount of baggage you will take with you: If possible, reduce the amount of your baggage and ensure that it does not contain any prohibited items
  • Have your travel documents ready at all times
  • Inform us about your special service requests in advance: Due to limited availability, kindly let us know your special assistance request until 48 hours before departure
  • After check-in, please go straight to passport and security control. Then, make your way directly to the departure gate.
  • Schedule your onward journey with enough connecting time: Your flight might be delayed or your baggage may take longer than usual to arrive at the baggage claim. Please spare enough time for your airport pick-up arrangements when booking your onward travel (e.g. train ticket)

We hope that these hints help you have a pleasant experience on the ground, just like your experience with us up in the sky!

Thank you for your collaboration and understanding.

Updated on 22.09.2022 at 14:00 CET

Germany to remove mask mandate on flights

As of 1. October 2022, passengers will no longer need to wear a face mask on flights to/from Germany. Here you can use our interactive map to check the current rules & regulations. The latest updates on the mask requirements can be found in the “Additional info” section.

(Video) SunExpress Erklärvideo: Online Check-in

Updated on 01.09.2022 at 14:00 CET

Germany to extend relaxed Covid entry rules

Passengers traveling from Turkey to Germany no longer need to provide proof of vaccination, recovery or a negative Covid-19 test result, unless they have been in a country classified as an area of variants of concern at any time in the ten days prior to entry. This regulation is initially valid until 30. September 2022 and will remain in place after 1. October 2022 until further notice.

Updated on 11.06.2022 at 11:00 CET

Germany relaxes entry requirements

As of 11. June 2022, passengers traveling from Türkiye (Turkey) to Germany no longer need to provide proof of vaccination, recovery or a negative Covid-19 test result, unless they have been in a country classified as an area of variants of concern at any time in the ten days prior to entry. This regulation is initially valid until 31. August 2022.

Updated on 09.06.2022 at 15:00 CET

Update on the mask mandate on SunExpress flights

The most recent information on the mask mandate, which is being applied on board SunExpress flights can be found below.

(Video) LET'S TRY 'SUNPREMIUM' | SUNEXPRESS | Premium | Antalya-Düsseldorf | Boeing 737-800 | FLIGHTREPORT

  • On our domestic flights, passengers are no longer required to wear a face mask. However, passengers are very welcome to still wear a mask throughout their journey if they wish to do so. In this case, passengers should bring enough masks with them for the duration of their journey.
  • On our international flights, depending on your departure or arrival destination, you might still be required to cover your mouth and nose with a face mask from boarding until disembarking the aircraft. Therefore, we kindly ask you to check the regulations that are put in place by our destination countries. Here you can use our interactive map to check the current rules & regulations. The latest updates on the mask requirements can be found in the “Additional info” section. On flights where wearing a mask is not deemed necessary by respective countries, our passengers are very welcome to still wear a mask throughout their journey if they wish to do so.

Updated on 03.06.2022 at 17:00 CET

Türkiye (Turkey) lifts all Covid-19 entry requirements

As of June 4, 2022, all Covid-19 requirements to Türkiye (Turkey) will be lifted.

Updated on 03.06.2022 at 15:00 CET

Information about Amsterdam Schiphol airport

As of June 3, 2022. only passengers whose departure is within the next 4 hours will be admitted to the terminal at Amsterdam Schiphol Airport. In addition, in case our guests require a special service, we kindly ask you to inform us of your special needs, at least 48 hours before your flight, directly through our Customer Service Center. Ad hoc requests can no longer be accommodated at Amsterdam Schiphol Airport.

Updated on 02.05.2022 at 10:00 CET

Terminal change at Paris – Charles de Gaulle Airport

As of 5. May 2022, all of our flights to/from Paris – Charles de Gaulle Airport (CDG) will be operated from Terminal 3. We kindly ask our affected guests to follow the direction signs at the airport or check out the terminal map of the Paris-Charles de Gaulle Airport by clicking here.

(Video) SUNEXPRESS | DÜSSELDORF - ANTALYA | EMPTY BOEING 737-8 during COVID PANDEMIC | TRIPREPORT 4K UHD

Updated on 25.03.2022 at 17:00 CET

Türkiye (Turkey) removes the requirement for filling out the entry form

According to the latest circular issued by the Ministry of Health of the Republic of Türkiye (Turkey), passengers traveling to Türkiye (Turkey) are no longer required to fill out the Traveler Entry Form before departure provided that they can present a valid vaccination/recovery certificate or a negative test result.

More information on the latest entry requirements for Türkiye (Turkey) can be foundhere.

Updated on 23.03.2022 at 18:00 CET

Netherlands removes testing requirements for travelers

With effect from 23. March, passengers traveling to the Netherlands will no longer need to present a negative Covid-19 test result prior to departure. Travelers are still required to provide a proof of recovery or vaccination and complete a health declaration.

More information on the entry requirements for the Netherlands can be found here.

Updated on 16.03.2022 at 10:00 CET

The United Kingdom removes all health-related entry requirements

All Covid-related health measures for passengers arriving in England will be lifted as of 4 am local time Friday, 18 March. In this regard, passengers traveling to the UK will not need to take any COVID-19 tests or fill in a UK passenger locator form or self-isolate upon arrival.

Hereyou can read the latest official announcement made by the British Authorities.

(Video) SUN EXPRESS - ANTALYA to FRANKFURT - BOEING 737 MAX 8

Updated on 04.03.2022 at 17:00 CET

Travel update for domestic travel within Türkiye (Turkey)

In accordance with the latest circular issued by the Ministry of Interior of the Republic of Türkiye (Turkey), as of March 3, 2022, passengers traveling on domestic flights within Türkiye (Turkey) are no longer requested to present a HES code or a negative PCR test result.

Accordingly, our passengers are allowed to join our domestic flights without the requirement for presenting any Covid-19-related health documents unless they show any of the symptoms of the disease.

Updated on 02.03.2022 at 16:00 CET

(Video) Fliegen in Corona-Zeiten. Mit Sunexpress XQ161 von Berlin nach Antalya am 20. März 2021

Germany removes Türkiye (Turkey) from the high-risk country list

As of 00:00 a.m. on 03. March 2022, Germany will remove Türkiye (Turkey) from the high-risk country list. In this regard, all our passengers traveling from Türkiye (Turkey) to Germany are exempt from the requirement for filling out the entry registration form and going into quarantine upon arrival.

Additionally, the travel warning for Türkiye (Turkey) has been lifted. However, non-vaccinated passengers still need to present a negative test result. Non-vaccinated children under 12 years do not need to present a test result.

More information on the latest entry requirements for Germany can be foundhere.

FAQs

Do you have to check in with SunExpress? ›

For international flights, you need to be at the gate at least 45 minutes before departure and for your domestic flight, you are required to be at the gate until 30 minutes prior to departure.
...
Check-in at the airport.
Availability of Check-in at the airport
Domestic flightsFrom 2 hours until 30 minutes before departure
2 more rows

Is SunExpress a Turkish airline? ›

Company Profile. SunExpress was founded in October 1989 as a subsidiary of the two industry leading airlines Turkish Airlines and Lufthansa. Today, SunExpress carries around seven million passengers per year.

Are flights to Turkey being Cancelled? ›

According to the measures taken by the Turkish government and other foreign countries against the new coronavirus (COVID-19), flight restrictions have been imposed between Turkey and all countries. Due to these measures all international flights have been cancelled.

Where is SunExpress based? ›

Our headquarters is located in the sunny Antalya, which is known as the touristic capital of Türkiye (Turkey). Another key hub is Izmir on Türkiye's (Turkey's) Aegean coast.

Does SunExpress give food? ›

Review of SunExpress. It is always a great pleasure to fly with Sunexpress even when you are flying economy class, it is possible to order a nice meal when you book your flight, for a very fair price and includes 2 free drinks, such a nice service.

How long before a flight does a check in desk open? ›

Check-in usually opens:

4 hours before long haul flights (flights between 6-12 hours)

Can I check in online with SunExpress in UK? ›

Online Check-in is available for: all flights from Germany, all flights from Türkiye (Turkey)² (except for flights to London Luton, Birmingham, Edinburgh, London Gatwick and Manchester), all flights from Amsterdam, Copenhagen, Brussels, Basel, Eindhoven, Tallin, Vienna and Zurich.

Are drinks free on Turkish Airlines? ›

Are drinks free on Turkish Airlines? Drinks are free on Turkish Airlines on all flights. In fact, welcome drinks are even served before take-off on international flights and, when flying transatlantic, beverages will be served with your meals and in-flight snack.

What planes do SunExpress use? ›

We currently operate both Boeing 737-800 NG and Boeing 737 MAX 8, which we commonly refer to as Boeing 737-800 and Boeing 737-8 respectively. To ensure flight safety and security at the highest level, our fleet is continually maintained according to the latest technical standards.

Are flights being Cancelled from Turkey to UK? ›

Our flights from Turkey to England, and from England to other countries (transit flights) are continuing as planned.

Are TUI holidays to Turkey Cancelled? ›

TUI has cancelled more holidays due to the ongoing travel restrictions, including to Turkey and Egypt.

Does Turkey still require entry form? ›

All COVID-19 entry restrictions to Türkiye have been lifted. You're no longer required to present proof of vaccination or negative COVID-19 (PCR) test results on arrival. You're required to wear a face mask in hospitals.

Does Lufthansa own SunExpress? ›

The total number of SunExpress employees is 5,000.
...
SunExpress.
IATA ICAO Callsign XQ SXS SUNEXPRESS
Parent companyTurkish Airlines (50%) Lufthansa Group (50%)
HeadquartersAntalya, Turkey
Key peopleMax Kownatzki, CEO Ahmet Fevzi Çalışkan, Deputy CEO
Employees5,000
8 more rows

Is Turkish Airlines a good company? ›

Turkish Airlines may not be as well known to travelers as Emirates or Qatar Airways, but they are a terrific airline for a number of reasons. Over the past 88 years, the airline has quietly grown to become a global powerhouse.

Is SunExpress a charter airline? ›

SunExpress is a Turkish charter airline that operates flights to destinations in Europe, Asia and North Africa.

Do SunExpress planes have tvs? ›

SunExpress Entertainment will be rolled out across the fleet of Boeing 737-800NG and MAX aircraft and will be accessible via passengers' personal devices. A range of entertainment options such as TV shows, movies, music, games, press and magazines, as well as children's content, will be available onboard.

Is there duty free on SunExpress? ›

If your journey with this airline is international, rather than domestic, you will be permitted to buy goods at tax-free and duty free prices.

Which Gatwick terminal does SunExpress fly from? ›

Departures Terminal:

SunExpress uses Terminal S - South at London Gatwick Airport. In some cases this terminal can change, check the terminal with your airline.

Do you really need to arrive 2 hours before a flight? ›

When you're traveling within the United States, we make the suggestion to arrive at the airport at least 2 hours prior to departure. For most airports, you must be checked in at least 30 minutes before your scheduled departure time (airports requiring additional time are listed below, Go to footer note).

Is it better to check-in online or at the airport? ›

The biggest benefit of checking in online is bypassing the lines at the airport. You can skip waiting in line to check in, then possibly–if the airline allows it for your flight–skip waiting in a second line to check your luggage, and instead head straight to security.

How early should I get to the airport UK 2022? ›

The general advice is to arrive around two to three hours before your flight is due to take off – although it varies from one airport to another, depending on where you're going.

What does PNR stand for in travel? ›

PNR data are unverified information provided by passengers and collected by air carriers to enable the reservation and check-in processes.

Can you combine baggage allowance SunExpress? ›

15kg baggage allowance can be consolidated without additional charge."

Who owns SunExpress? ›

SunExpress

Does Turkish Airlines serve alcohol on international flights 2022? ›

Wine, beer, and spirits are free on Turkish Airlines flights for all passengers flying internationally.

Does Turkish Airlines give you a blanket? ›

We provide pillows and blankets on Business Class flights, as well as a travel kit which contains a sleep mask, earplugs, lip balm, socks and other items you might need while traveling.

Is food on Turkish Airlines good? ›

While I'm sure no one flies economy class for the culinary experience, we are glad to tell you that throughout all our TK flights, the food was tasty and flavourful. We liked how they focus on TURKISH food and flavours and not just any generic airline grub.

Is Tui good to fly? ›

As per the latest travel reports and passenger's experience, TUI Airlines is known amongst the safest airline in the world. The airline has never suffered a plane crash in its history of service and ensured safe travel to its passengers. One can easily make their reservations on the airline and travel safely as well.

How many aircraft does Pegasus have? ›

Current fleet
AircraftIn servicePassengers
Airbus A320neo43186
Airbus A321neo17239
Boeing 737-80019189
Total92
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How reliable is Ryanair? ›

Ryanair is keen to let you know if you arrived at your destination before the expected arrival time, and you are likely to hear this sound on a Ryanair flight. The airline operated 837,703 flights in 2019, with 92% arriving on time. In 2021, 96% of the airline's 339,858 flights arrived on time.

Are there any problems with Turkish Airlines? ›

Airline past tarnished by poor service and delays

During its history, Turkish Airlines has suffered from a reputation of poor customer service, cancellations and delays.

What happens if I test positive for Covid in Turkey? ›

If you test positive for COVID-19, you will need to stay where you are for seven days. If you do not have a place to stay, government authorities will direct you to a designated hotel if you do not have a permanent residence.

How safe is flying with Turkish Airlines? ›

Turkish Airlines is now rated as a seven-star airline for safety by the global rating agency AirlineRatings.com. Turkish Airlines' incident record over the past five years has been outstanding and has resulted in the airline's safety rating being lifted from five-star to the highest seven-star.

Why are TUI Cancelling holidays? ›

TUI said: "Due to the ongoing political and economic instability in Sri Lanka, the Foreign, Commonwealth & Development Office (FCDO) has advised against all but essential travel. As a result, we've unfortunately had to cancel all holidays to Sri Lanka departing up to and including July 18 2022.

Is Turkey safe for holidays? ›

Turkey is safe to visit if you avoid some parts of it - namely those near the border with Syria. You should be aware that tourist hotspots, restaurants, shops, and public transportation are places where most thefts and pickpocketing occur, and that violent crime exists here, too.

Is it safe to travel to Turkey because of Ukraine? ›

So to sum up, Turkey is still safe to go to with the war in Ukraine in 2022, Turkey's airspace is safe for flights from all around the world, the same as its coasts.

Do you still have to pay 10 to get into Turkey? ›

There are currently no requirements for entering Turkey.

Do you need HES code for Turkey 2022? ›

No, tourists no longer need a HES Code when traveling to Turkey. The HES code, which was automatically generated when filling out the entry form, is no longer required for entry into the country as of March 2022. In addition, the use of the code has been lifted in all institutions (see more below).

Do you need visa for Turkey from UK 2022? ›

British Citizens travelling to Turkey for tourist or business purposes are able to travel without a visa for visits of up to 90 days in any 180-day period.

Is SunExpress part of Turkish Airlines? ›

Company Profile. SunExpress was founded in October 1989 as a subsidiary of the two industry leading airlines Turkish Airlines and Lufthansa. Today, SunExpress carries around seven million passengers per year.

Where is SunExpress based? ›

Our headquarters is located in the sunny Antalya, which is known as the touristic capital of Türkiye (Turkey). Another key hub is Izmir on Türkiye's (Turkey's) Aegean coast.

Is SunExpress a Star Alliance? ›

SunExpress - Star Alliance Virtual.

Is food free on Turkish Airlines? ›

While a luxury trip in first or business class might not be in your budget, Turkish Airlines economy class offers a phenomenal onboard experience, with free meals, checked luggage and entertainment on all of its long-haul flights.

Is Turkish Airlines a 5 star airline? ›

Turkish Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service.

What is the rank of Turkish Airlines? ›

Top 10 airlines in the world
AirlineTotal Score
4KLM3.88
5British Airways3.88
6Turkish Airlines3.85
7Etihad Airways3.82
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Can I check in online with SunExpress in UK? ›

Online Check-in is available for: all flights from Germany, all flights from Türkiye (Turkey)² (except for flights to London Luton, Birmingham, Edinburgh, London Gatwick and Manchester), all flights from Amsterdam, Copenhagen, Brussels, Basel, Eindhoven, Tallin, Vienna and Zurich.

What planes do SunExpress use? ›

We currently operate both Boeing 737-800 NG and Boeing 737 MAX 8, which we commonly refer to as Boeing 737-800 and Boeing 737-8 respectively. To ensure flight safety and security at the highest level, our fleet is continually maintained according to the latest technical standards.

What airlines fly to Turkey from Gatwick? ›

If you want to fly to Turkey from Gatwick directly, Turkish Airlines operates regular direct services to different airports in Turkey from London Gatwick Airport (LGW). It is the only airline that flies non-stop to Istanbul Airport from Gatwick.

What is PNR SunExpress? ›

The Passenger Name Record (PNR) will provide you with information about the real-time status of your booking. You will be able to know if your SunExpress tickets have been confirmed, or if you are on the waiting list. You will also have access to updates about the exact arrival and departure of SunExpress flights.

How do I check in for my flight? ›

To check in for your flight: Visit your airline's website as soon as 24-hours prior to the departure of your first flight. Use the confirmation number in your online account to check in. You will also be able to view your seats and, if permitted by the airlines, confirm your seating preferences.

Which terminal is SunExpress in Manchester? ›

Departures Terminal:

SunExpress uses Terminal 1 at Manchester Airport.

What planes do SunExpress use? ›

We currently operate both Boeing 737-800 NG and Boeing 737 MAX 8, which we commonly refer to as Boeing 737-800 and Boeing 737-8 respectively. To ensure flight safety and security at the highest level, our fleet is continually maintained according to the latest technical standards.

What does PNR stand for in travel? ›

PNR data are unverified information provided by passengers and collected by air carriers to enable the reservation and check-in processes.

What terminal is SunExpress in Dublin? ›

Departures Terminal:

SunExpress uses Terminal 1 at Dublin Airport (DUB).

What is PNR number in flight? ›

PNR is the abbreviation of Passenger Name Record and it is a digital certificate allowing passengers to do online check-in or manage their bookings in a short time. Also used as booking number, Passenger Name Record is a code with 6 alphanumeric characters (letters and numbers are used together).

Do I need to print my boarding pass if I checked-in online? ›

Just display your boarding pass barcode on the screen of your device at the security checkpoint and when boarding your flight, and you're on your way.

Is it better to check-in online or at the airport? ›

The biggest benefit of checking in online is bypassing the lines at the airport. You can skip waiting in line to check in, then possibly–if the airline allows it for your flight–skip waiting in a second line to check your luggage, and instead head straight to security.

How do you get your boarding pass on your phone? ›

Check your email from your mobile device and follow the link to get your mobile boarding pass. Save the boarding pass to your device for easy access at security and when you board. Make sure the entire barcode is visible on the screen when you show it at security.

How early should I get to Manchester Airport? ›

We recommend three hours before your scheduled departure, but you should check with your airline. Waiting times are estimated for security only and do not include check-in.

Do you have to pay to drop off at Manchester Terminal 1? ›

Free drop-off area

All passengers can use our free drop off area, from which a shuttle bus will transport you free of charge to your terminal.

Can you walk between terminals at Manchester Airport? ›

Manchester Airport's three terminals are located conveniently close to one another, which means passengers have easy access if transferring. Transferring from Terminal 2 to Terminal 1 or 3 should take no more than 5 to 15 minutes, with moving walkways throughout the terminal buildings.

Does Lufthansa own SunExpress? ›

The total number of SunExpress employees is 5,000.
...
SunExpress.
IATA ICAO Callsign XQ SXS SUNEXPRESS
Parent companyTurkish Airlines (50%) Lufthansa Group (50%)
HeadquartersAntalya, Turkey
Key peopleMax Kownatzki, CEO Ahmet Fevzi Çalışkan, Deputy CEO
Employees5,000
8 more rows

Do SunExpress planes have tvs? ›

SunExpress Entertainment will be rolled out across the fleet of Boeing 737-800NG and MAX aircraft and will be accessible via passengers' personal devices. A range of entertainment options such as TV shows, movies, music, games, press and magazines, as well as children's content, will be available onboard.

Is Turkish Airlines a good company? ›

Turkish Airlines may not be as well known to travelers as Emirates or Qatar Airways, but they are a terrific airline for a number of reasons. Over the past 88 years, the airline has quietly grown to become a global powerhouse.

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